Important Information
Policies
To help make your stay at ibis Wien Hauptbahnhof in Vienna as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies are structured to keep stays predictable and easy to manage.
- Check-In and Check-Out
Check-in usually begins in the afternoon, while check-out is scheduled for late morning.
- Identification Requirements
Guests must present valid identification upon arrival as part of standard policies.
- Pets Policy
Pets are allowed at ibis Wien Hauptbahnhof Vienna upon request, with applicable charges.
- Cancellation Policy
Cancellation terms depend on the booking type, with both flexible and non-refundable options available.
- Smoking Policy
The hotel maintains non-smoking rooms and indoor areas for guest comfort.